Open Roles at TTRacing

  • CUSTOMER SERVICE SPECIALIST

    Responsibilities:

    • Handling walk-in customers's requests
    • Performing pre-sale and post-sale
    • Outbound calls with customers when necessary
    • Handling service emails and respond to customers's queries on various platforms such as Shopee, Lazada etc

    Qualifications:

    • Possesses SPM/Diploma in related field
    • Basic knowledge of computer is required
    • Able to speak in English and Malay
    • Able to work effectively with team members
    • Versatile in handling different customers
    • Fast response in understanding different questions
    • Problem-solving and multitasking skills
    • Willing to work on shift


    Country: Malaysia & Singapore
    Available Location: Kuala Lumpur, Vertex - 33 Ubi Avenue

    Email your resume to career@ttracing.co to apply!

  • RETAIL ASSOCIATE

    Responsibilities:

    • Greeting customers, identifying their needs, and providing personalized assistance.
    • Actively engaging with customers to understand their preferences and guide them towards suitable products.
    • Developing a comprehensive understanding of the products or services offered by the store.
    • Maintaining proper product displays, organizing shelves, and ensuring merchandise is adequately stocked and visually appealing and monitoring inventory levels.

    REQUIREMENTS:

    • High school diploma or equivalent.
    • No experience required, but customer service or retail background is a bonus.
    • Good communication and interpersonal skills.
    • Ability to listen well, be patient, and address customer needs effectively.
    • Willingness to learn about products.
    • Work well in a team and maintain a positive work environment.
    • Flexible to handle changing tasks and a fast-paced environment.
    • Manage time effectively for multitasking.


    Country: Malaysia & Singapore
    Available Location:Kuala Lumpur, Vertex - 33 Ubi Avenue

    Email your resume to career@ttracing.co to apply!

  • BUSINESS OPERATIONS EXECUTIVE

    Responsibilities:

    • Support daily operations, including order management, logistics coordination, and customer service escalation handling
    • Step in during team absences to ensure continuity across order fulfillment, customer support, and retail operations
    • Assist with special projects such as bulk orders, showroom events, campaign launches, or workflow improvements
    • Help monitor KPIs across logistics and customer service, ensuring SLAs and service standards are met
    • Collaborate cross-functionally with our teams in Malaysia and the Philippines
    • Contribute to retail operations, including managing stock, coordinating part-timers, or assisting at events as needed
    • Support the Country Manager with ad hoc tasks and business reporting when required

    REQUIREMENTS:

    • 1–2 years of experience in operations, customer service, or general administration (or a fresh grad with strong internships and a can-do attitude)
    • Resourceful, adaptable, and willing to learn — you’re comfortable juggling multiple hats and figuring things out
    • Strong communicator and team player who thrives in a collaborative environment
    • Detail-oriented and reliable — you make sure the small things don’t slip through
    • Proactive mindset with a willingness to take initiative and ownership
    • Bonus if you’ve worked in e-commerce, logistics, or a fast-paced SME environment


    Country: Singapore
    Available Location:Vertex - 33 Ubi Avenue

    Email your resume to career@ttracing.co to apply!

  • B2B SALES MANAGER (CORPORATE & BULK ACCOUNTS)

    Responsibilities:

    • Drive new B2B sales across corporate, education, government, and reseller channels
    • Identify and close bulk orders, working with businesses, institutions, and co-working operators across Singapore
    • Tap into your network to open new doors and land high-value accounts
    • Respond to tenders and procurement calls, preparing compelling proposals and navigating public-sector purchasing systems
    • Own the full sales cycle — prospecting, pitching, negotiating, and closing
    • Build strong, lasting client relationships, managing repeat business and upsell opportunities
    • Work closely with the operations and customer service teams to ensure smooth onboarding and fulfillment for large orders
    • Track pipeline and performance, contributing directly to our revenue targets

    REQUIREMENTS:

    • 3–5 years of B2B sales experience, ideally in furniture, office solutions, tech, or similar sectors
    • Proven hunter — you thrive on building new relationships and closing big deals
    • Strong existing network or book of business in Singapore’s corporate or education sectors
    • Familiarity with government tender portals, procurement processes, and enterprise sales cycles
    • Excellent communication and negotiation skills
    • Self-driven, accountable, and excited to build something with a lean, fast-moving team


    Country: Singapore
    Available Location:Vertex - 33 Ubi Avenue

    Email your resume to career@ttracing.co to apply!